Aviation Consumer Protection

http://www.dot.gov/airconsumer

“The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, including its Aviation Consumer Protection Division, monitors compliance with and investigates violations of the Department of Transportation’s (Department) aviation economic, consumer protection, and civil rights requirements. The Office also provides legal review and support on aviation economic licensing matters.”–From the website.  The link to where you can file an aviation complaint is found here, as our the monthly Air Travel Consumer Reports, and more.

 

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