The Educause 7 Things You Should Know About series has added Zotero as a part of the series. Information is found here on Zotero, which is a research tool for managing online references and can serve as a centralized location for gathering and storing references.
Sometimes it can be difficult to determine if a website is down or if something is wrong with a particular computer (or network). Next time a customer complains that a particular site isn’t working on their computer, try this link. Type in the URL (address) and it will tell you if the site is up and functioning properly or not. I’ve already had reason to use this twice in the past 24 hours!
If you’ve ever wanted to convert files to or from a PDF format, there are a few sites you might be interested in: PDF Online is an online service that will provide free conversions of files from PDF to Word, Word to PDF or website to PDF. PDF Undo Online is a very easy-to-use site that will also convert PDF files to Word documents.